EPN.net | Virtual Cards for Ads
technical support
We respect our customers, so please notify us,
when you have any problems with the service.
What is the level of trust to our cards among media platforms?
Our cards are highly trusted and are compatible with almost all advertising services. We are actively fighting with fraudulent actions that affect credibility from media platforms towards our cards. Users violating the company's policy may be banned.
Comment bloquer la carte ?
Go to "Cards" section. Select the card you want to block. Click the "Block" button. Confirm the blocking of the card.
How can I turn on the automatic card replenishment?
When the card is issued, you will be asked to add an option for an automatic replenishment of the card. If you did not use this function and wish to do it later, you need to open "Cards" section, select the card you need and click "Auto-top-up". Enter the required amount and click "Save".
What happens if you forget to top up your card on time?
In this case, your card will be blocked without further possibility to unblock it. For your convenience, use the "auto-top-up" option.
How much does the card service cost?
Service monthly fees: Universal cards - 15 USD per month Advertisement cards - 10 USD per month. Also, the service charges a single commission of 2.5-7%, depending on the amount.
Combien de temps faut-il pour émettre une carte ?
La carte sera émise immédiatement.
Comment émettre la carte ?
Choisissez la section "Cartes", cliquez sur "Emettre une carte", choisissez le type de carte qui vous intéresse et cliquez sur "Acheter", entrez le montant que vous souhaitez déposer, confirmez les conditions du service, cliquez sur le bouton "Emettre une nouvelle carte".
Terms of money withdrawal from the card to the account?
Le transfert de fonds de la carte vers le solde du compte ne prend pas plus d'un jour.
Est-il possible de retirer de l'argent du service ?
Yes, it is possible. The service charges a commission of 10% of the withdrawal amount. Please note that the minimum withdrawal amount is $100
How to view the transactions history?
You can view the history of transactions in the "Transaction history" section. To do that go to the "Cards" section, select the necessary card by clicking on the icon and you will find the transaction history.
Comment recharger le solde ?
Allez dans la section "Comptes". Saisissez le montant du dépôt (au moins 30,00 USD). Choisissez la section "Top up". Sélectionnez la méthode de dépôt "BTC" ou "USDT". Effectuez le transfert.
Which transactions are prohibited with cards?
Note that it is strictly prohibited to use the EPN.NET service for the following operations: to transfer funds to accounts of the legal entities registered in Ukraine and the Russian Federation; to acquire cryptocurrency; to replenish payment systems, broker accounts, and currency exchange accounts; to pay for gambling/betting and dating services. In case of the rules violation your account will be blocked with no refund.
Pourquoi est-il nécessaire de vérifier le compte ?
Account verification allows you to issue an unlimited number of cards and get access to additional BINs.
Quel est le montant minimum du dépôt ?
A minimum deposit amount for the personal account replenishment is 30.00 USD. When issuing a card, the minimum deposit amount is 1.00 USD.
Quels BIN conviennent le mieux à FB/Google/TikTok, etc. ?
This information can be viewed in the transaction history. To get that, it's necessary to filter the history by specifying the platform you need and see which BINs were successful.
Qu’est-ce que le BIN ?
Bank identification number, it defines the payment system of the card (Visa, MS, etc.), the country of the issued card, the bank that issued the card, etc. You can independently check our BINs using any BINchecker # https://bincheck.io/
Support service operating hours?
Assistance personnelle 24h/24 et 7j/7.
Est-il possible de payer pour des services russes comme Yandex, VK, etc. ?
Payments in favor of companies legally registered in the Russian Federation, Ukraine are prohibited due to the bank policy. However, it is possible to pay such companies, in case their accounts are located elsewhere. For example, Yandex has a branch in Switzerland (Yandex.Direct Lucern CH). Payments to Yandex in this case are allowed.